Southwest airlines jobs
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We die or retire.” Companies would give anything to have that level of loyalty especially in this transient work climate. Speaking with Southwest Flight Attendant, Carla Thomas, she stated “we have a saying at inflight. Airlines in 2017 and ranked in the top 3 U.S. Southwest had the lowest rate of consumer complaints of the top U.S. Is there a direct correlation between the amount of play and their success? Perhaps. By offering their employees a chance to express their fuller selves, Southwest believes it will pay dividends, both in terms of happy customers and staff, as well as revenue.
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It hasn’t cost Southwest anything extra to give their employees a platform to play more at work. The results are videos being posted by passengers about Southwest, saying “this is the most fun I have ever had on a flight.” When was the last time you said that about any flight? Now this isn’t happening on every Southwest flight, but I’ve experienced it enough times to have etched a positive memory in my mind of this no-frills airline. A main value is embracing a Fun-LUVing attitude. This company has decided to provide their employees an opportunity to play and be their unique, authentic selves. Whether you are a fan of Southwest or not, they have been implementing an interesting play experiment that is worth paying attention to. Why take the risk of coming off as “unprofessional” just so their staff can have some fun?Īccording to Southwest Airlines, it’s worth the risk.